Section 1: Please check one answer for each of the following:
1. Do you have a library card?
Yes
No
2. On average, how often do you visit the Balboa Branch Library?
Daily
Weekly
Monthly
Less than once a month
Never
3. How would you rate each of the following library services at the Balboa Branch?
Collection (books, DVDs, music, newspapers, etc.)
Select one...
Excellent
Good
Fair
Poor
N/A
Programs (classes, storytimes, etc.)
Select one...
Excellent
Good
Fair
Poor
N/A
Online services (website, catalog, research databases, etc.)
Select one...
Excellent
Good
Fair
Poor
N/A
ILL (Inter-library loan)
Select one...
Excellent
Good
Fair
Poor
N/A
Library policies
Select one...
Excellent
Good
Fair
Poor
N/A
Computers and printers
Select one...
Excellent
Good
Fair
Poor
N/A
Internet access
Select one...
Excellent
Good
Fair
Poor
N/A
Facilities
Select one...
Excellent
Good
Fair
Poor
N/A
Hours of operation
Select one...
Excellent
Good
Fair
Poor
N/A
Overall, how would you rate the library?
Select one...
Excellent
Good
Fair
Poor
N/A
4. How important is each of the following library services to you?
Borrowing materials (books, DVDs, music, etc.)
Select one...
Very Important
Important
Somewhat Important
Not Important
N/A
Reference (research assistance from librarians)
Select one...
Very Important
Important
Somewhat Important
Not Important
N/A
Programs (classes, storytimes, etc.)
Select one...
Very Important
Important
Somewhat Important
Not Important
N/A
Computers and printers
Select one...
Very Important
Important
Somewhat Important
Not Important
N/A
Help using computers, printers, etc.
Select one...
Very Important
Important
Somewhat Important
Not Important
N/A
Study rooms/reading areas
Select one...
Very Important
Important
Somewhat Important
Not Important
N/A
Community meeting rooms
Select one...
Very Important
Important
Somewhat Important
Not Important
N/A
Internet access
Select one...
Very Important
Important
Somewhat Important
Not Important
N/A
ILL (Inter-library loan)
Select one...
Very Important
Important
Somewhat Important
Not Important
N/A
Online services (website, catalog, research databases, etc.)
Select one...
Very Important
Important
Somewhat Important
Not Important
N/A
Photocopier
Select one...
Very Important
Important
Somewhat Important
Not Important
N/A
Newspapers and magazines
Select one...
Very Important
Important
Somewhat Important
Not Important
N/A
Overall, how important is the library to you and your family?
Select one...
Very Important
Important
Somewhat Important
Not Important
N/A
Section 2: We value your opinions. Please answer the following questions:
What do you value most about the Balboa Branch Library?
How could the Balboa Branch Library or its services be improved?
How does the Balboa Branch Library benefit you or the community?
Are there any services not listed above that you would like to see at the new branch, or any other comments you would like to make?
Submit